PAYMENT TERMS (upon approval of credit)

*Spring opening orders less than $500: Net 30

*Spring opening orders $500- $4,999: Net June 15

*Spring opening orders $5,000 + : Net July 1

*All re-orders are Net 30

*C.O.D. for all orders without credit approval

F.O.B.      Juneau, Alaska

Shipping

We will ship to you any method you specify (Parcel Post, Air Priority Mail, Federal Express, UPS, Alaska Airlines or by personal delivery if possible).
We do not charge handling fees for any of these services. If you prefer, we will also ship to you C.O.D.

Shortages, Damages and Returns

Please report any shortages to us within 10 working days of receiving your goods.
If you need to return ant merchandise for any reason, please call us for authorization.
You may return damaged merchandise to:

15305 Glacier Highway, Juneau, AK 99801

Re-orders

Your re-orders will go out the same day or before 11am the next day.

Please contact us at aksouv@alaskasouvenir.net if you have any questions or concerns regarding these terms and conditions.

Thank you very much for your business!